Those who work in health services management are charged with seeing that the optimum of health services is provided to patients while at the same time keeping costs to a minimum. The importance of health services managers will continue to be on the rise today and in the near future as several government-sponsored initiatives take effect to improve the level of care in the United States. According to the U.S. Bureau of Labor Statistics (BLS), a person working in health services management can expect to see growth in this field by 22% (faster than average) and a median salary of $84,270 per year.
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Health services management is dynamic in nature and at times can be stressful. Managers in this field must supervise patient scheduling, patient feedback, billing, quality control, staffing, and keep high-level managers and healthcare providers informed as to all aspects of the operation.
A health service manager’s job can be found in many different venues each with its own set of patients and their unique set of needs. In a hospital, patients don’t stay as long thus the goal of the health service manager is to see that treatment is applied efficiently and follow-up scheduled. In a long-term care facility such as a nursing home, the health service manager must supervise staff to see that residents are cared for throughout all aspects of their daily living.
The education requirement for a health services manager is to have a bachelor’s degree in healthcare administration. It is not uncommon for managers to have bachelor’s degrees in other fields such as public administration or business administration. This is because the job has administrative-type responsibilities which would apply to practically any field. However, studying for a bachelor’s degree in healthcare administration would provide certain courses specific to the health services field.
You will find the venues of those working in the health services management field to be mostly hospitals. Furthermore, you might find them working in outpatient centers, doctor’s offices, and residential care facilities such as nursing homes. Basically, facilities that deliver health services will probably have a health services manager looking after the operation to ensure patients receive the best in care.
What those in health services management do varies by the type of facility in which they work. For instance, some in health services management work specifically in health information. Thus, they manage staff charged with keeping the facility’s patient information resources maintained, secure, and accessible. These managers may never deal with a patient directly but the information is just as important for communications among physicians, facilities, and health insurance companies.
If the field of health services management appeals to you, look into the educational requirements and start your coursework today.
 Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition, Medical and Health Services Managers, on the Internet at http://www.bls.gov/ooh/management/medical-and-health-services-managers.htm.